Help Desk
Hardware and OS Configurations
Before purchasing a new computer for use at TTUHSC, we highly recommend the following specifications to ensure your new computer meets or exceeds TTUHSC IT compatibility. Recommended bundle packages for both personal and department purchases are available through our Dell/Summus website, http://www.ttuhsc.edu/it/dell/. Feel free to contact the IT Help Desk at 806-743-2875 with any questions or to arrange an evaluation and consultation prior to your personal or department's purchase.
General Recommendations For Desktop Computers
Processor:
Operating System:
Memory (RAM):
Storage:
Video:
Network:
Monitor:
Optical Drive:
Intel processor, 2.4 GHz or greater
Windows XP Professional on NTFS
2 GB of RAM or greater
120 GB SATA hard drive or greater
128 MB video card or with dual monitor support
10/100 network card
19" VGA monitor
CD-RW/DVD combo drive
General Recommendations For Laptop Computers
Processor:
Operating System:
Memory (RAM):
Storage:
Video:
Network:
WiFi:
Optical Drive:
Intel processor, 2.0 GHz or greater
Windows XP Professional on NTFS
2 GB RAM or greater
80 GB SATA hard drive or greater
128 MB video card or integrated graphics
10/100 network card
802.11g wireless network card
CD-RW/DVD combo drive
General Recommendations For Printers
Local Printer (Not Networked)
- Brands: Dell (recommended), Hewlett Packard
- Laser: Recommended for black & white printing only. Color Laser: Recommended for high volume color printing. Color Inkjet: Recommended for low volume color printing.
- Evaluate the cost of replacement cartridges and other consumables between brands before purchasing
- 15 pages per minute (b&w) or faster
- USB (Universal Serial Bus) interface
Networked Printer
- Brands: Dell (recommended), Hewlett Packard
- Recommended Models: Dell 3110cn (color) and Dell 5210n (black&white)
- Laser: Recommended for black & white printing only. Color Laser: Recommended for high volume color printing. Color Inkjet: Recommended for low volume color printing.
- Built-in network compatibility
- Evaluate the cost of replacement cartridges before purchasing.
- 20 pages per minute (b&w) or faster
- Please contact Help Desk for additional information
General Recommendations For Other Hardware
Handheld Computing (PDA or Smartphone)
- USB connectivity
- Built-in WiFi
- Windows Mobile or Palm
Scanners
- Hewlett Packard preferred
- USB Interface
- At least 1200 dpi resolution
All-In-One Devices
(combination printer, scanner, fax, copier)
- Dell or Hewlett Packard preferred
- USB Interface
- At least 1200 dpi resolution
Special Note
Information Technology is able to install and configure printers and scanners. However, we do not have the facilities to actually repair theses peripherals if they are in need of repair. For repairs, please contact the High Tech Computer Store on the TTU campus at (806) 742- 2565 or your favorite third-party vendor.
Assistance With New Purchases
Please contact us for assistance at (806) 743-2875 or ithelpdesk@ttuhsc.edu. We will be happy to assist with your new purchases.