Help Desk
Supported Hardware & Software
Please contact us for assistance at (806) 743-2875 or ithelpdesk@ttuhsc.edu. We will be happy to assist with your new purchases and with any upgrades or migrations to supported software.
- Please Note:
- The Microsoft Products listed are available through the Microsoft Campus Agreement. See your departmental administrator or visit us at http://www.ttuhsc.edu/it/mca for details.
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| OPERATING SYSTEMS | |
| Microsoft Windows Vista Enterprise * | Microsoft Windows XP Home Edition |
| Microsoft Windows Vista Ultimate * | Linux |
| Microsoft Windows XP Professional | |
| Microsoft Windows 2000 Professional | |
| E-MAIL PROGRAMS | |
| Microsoft Outlook 2007 (recommended) and 2003 | Microsoft Outlook 2002 |
| Microsoft Windows Mail * | Mozilla Thunderbird |
| Microsoft Outlook Express 6.0 and above | |
| MICROSOFT OFFICE PRODUCTS | |
| Microsoft Office 2007 (recommended) and 2003 | Microsoft Office XP |
| OTHER SOFTWARE PRODUCTS | |
| McAfee VirusScan Enterprise 8.5.0i | McAfee Virus Scan Plus |
| Adobe Acrobat 7 or above | McAfee Internet Security |
| Adobe Reader 8 or above | Norton AntiVirus |
| Microsoft Internet Explorer 6.0 and above | Norton Internet Security |
| Terminal Emulators (HostExplorer, QvtNet, IDXTerm, QWS3270) |
Corel WordPerfect Office |
| Mozilla Firefox | |
| PowerChart (other than installations) | |
| Adobe products (other than Acrobat or Reader) | |
* Information Technology offers limited support for Microsoft Windows Vista and related applications. Click Here for more information and a list of software application and services both supported and not supported by Windows Vista.
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| OPERATING SYSTEMS | |
| Mac OS X (v. 10.5 Leopard recommended) | |
| E-MAIL PROGRAMS | |
| Entourage 2008 (recommended) | Entourage 2004 |
| Apple Mail | |
| MICROSOFT OFFICE PRODUCTS | |
| Microsoft Office 2008 For Mac | Microsoft Office 2004 For Mac |
| OTHER SOFTWARE PRODUCTS | |
| McAfee VirusScan For Mac | Firefox |
| Safari | Adobe products (other than Acrobat or Reader) |
| Adobe Acrobat 7 or above | |
| Adobe Reader 8 or above | |
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| Dell ** | HP/Compaq |
| Apple | Toshiba |
| Sony |
** Dell computers, software, and peripherals are available to TTUHSC departments, faculty, staff and students at aggressively discounted prices. For more information, please contact your departmental administrator, the IT Help Desk, or visit http://www.ttuhsc.edu/it/dell.